Self-help resources

Doing a Data Recovery Article about a typical data recovery, from setting up the recovery computer, running GetDataBack, to copying files to a safe medium.
Checklist A list of actions you can take if your recovered files are corrupted.
Quality Check the quality of the recovery
FAQ A GetDataBack FAQ
Step-by-Step Online PDF with step-by-step instructions (external)
Create image Instructions on creating an image of a drive
Snapshot How to create a snapshot for customer support
Log file How to create a log file for customer support
Audit How to create an audit file for customer support
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Phone: 1-888-777-6960
Fax: 1-818-475-1741

Europe (Germany)
Phone: +49-30-2180 1016
Fax: +49-30-690 88 444

If you have any questions related to the use of this software, please send us an email. We usually answer emails on the same day. It is a good idea to include a snapshot of the recovery with your support request.

See also: FAQ, Doing a Data Recovery, Checklist, Snapshot, License key